Who we are
Business AI Systems is a UK-based consultancy. For the personal information described in this notice, Business AI Systems is the controller. Questions and data protection requests can be sent to neville@businessaisystems.com.
Information we collect
We may collect your name, work email address, telephone number, company name, job role and the information you include in an enquiry or subsequent correspondence. We may also receive basic technical and usage information needed to deliver, secure and maintain the website, such as IP address, browser type, device information, requested pages and timestamps.
How and why we use it
We use personal information to respond to enquiries, arrange conversations, provide requested services, keep appropriate business records, protect the website and our communications, and meet legal or regulatory duties. Under UK data protection law, we rely as appropriate on taking steps at your request before entering a contract, performing a contract, complying with legal obligations, and our legitimate interests in operating and improving the business and responding to prospective clients.
Sharing and international transfers
We do not sell personal information. We may share it with service providers that support website hosting, email, scheduling, security or professional administration, and with advisers, regulators or authorities where required. Some providers may process information outside the UK. Where this happens, we use an appropriate UK transfer mechanism or another lawful safeguard where required.
How long we keep it
We keep enquiry and business correspondence only for as long as reasonably needed for the purpose collected, including follow-up, record-keeping and legal requirements. Retention depends on the nature of the relationship and information. When it is no longer needed, it is deleted or anonymised where practical.
Cookies and external services
This website may use essential storage or similar technology needed for delivery and security. Links to third-party booking, email or other services take you to services with their own privacy notices. We do not control those external services.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict your personal information, object to certain processing, and receive information in a portable format. You may also withdraw consent where processing relies on consent. These rights can be limited by law. Contact us to make a request; we may need to verify your identity.
Complaints and changes
Please contact us first if you have a concern. You also have the right to complain to the UK Information Commissioner’s Office. Its current contact details and guidance are available at ico.org.uk. We may update this notice when our practices or legal obligations change, and will show the revision date above.